How to write a Customer Service Resume
An effective customer-service curriculum vitae or (Curriculum Vitae) should highlight your pertinent qualifications and experience. A well-written resume or CV along with a solid cover letter, as well as a professional LinkedIn profile, can make a huge difference when it comes to getting the job you want. At Orange Resume, we specialize in providing CV and resume writing services along with cover letter writing services and LinkedIn profile optimization services to make one standout from your other applicants. In this post, we’ll review how to portray the quality of service you provide on your resume or CV. It will also highlight capabilities in customer service on your CV or resume as well as provide suggestions regarding how to present your customer service skills.
How to describe the customer service in the resume or CV:
When you describe your customer service experience, focus on specific job duties and responsibilities. Use action verbs such as "assisted," "resolved," or "responded," to describe your job. Include any pertinent indicators, such as customer satisfaction , to demonstrate the impact you have made.
How do you present the customer service skills on a CV or resume:
Alongside describing your experience, be sure to emphasize specific skills relevant to customer service. These include communication and problem-solving abilities. Include any relevant certifications or training including a certificate from a consumer service training course or certificate in a specific customer service software.
What should I write about in regards to customer services skills?
When you write about your customer service abilities, concentrate on the most essential and relevant abilities for the job you’re applying for. For example, if the job demands a lot phone communications, you should highlight your knowledge and skills in phone customer service.
How do I write my customer service experience:
When writing about your experience with your customer service experience, provide specific examples and measure your achievements. For instance, instead of using the phrase "Helped customers with their questions," say "Assisted an average of 50 customers a day in their queries, resulting in a 90percent percent satisfaction."
With these suggestions, you can create an excellent customer service resume CV, cover letter, and LinkedIn profile that shows your skills and experience and make you a good candidate for customer service positions. Make sure not to proofread the resume, the cover letter and CV before you submit it. You may also consider having professional assistance from Orange Resume if you need assistance.
