How To Write a Customer Service Resume
Creating an effective customer service Resume or CV (Curriculum Vitae) is about highlighting your pertinent expertise and experiences. A well-written CV or resume and a professional cover letter, as well as a professional LinkedIn profilecan make a the difference in obtaining an interview. At Orange Resume, we specialize in providing CV and resume writing services, cover letter writing and LinkedIn profile optimization to make to stand apart from the competitors. In this article, we’ll review how to portray the customer service aspect on a resume or CV, demonstrate the skills of customer service on a resume or CV, and provide tips regarding how to present your customer service skills.
How to describe customer service on a resume or CV?
In describing your customer service experience, you should focus on specific jobs and duties. Make use of action verbs, such as "assisted," "resolved," or "responded," to describe your job. Also, be sure to include any pertinent indicators, such as the percentage of satisfaction with your customers, to illustrate your impact.
How do you show your the customer service skills on a CV or resume:
Alongside describing your experience, it’s important to emphasize specific skills which are pertinent to customer service. These include the ability to communicate and solve problems. Include any relevant certificates or training for example, a customer service course or a certification for a particular customer service software.
What should I write about when it comes to customer services skills?
When you write about your customer service skills, focus on the most important and pertinent skills to the job you’re applying for. For instance, if the job requires a lot of phone contact, make sure you highlight your experience and skills in phone customer service.
How do I write the customer experience I had:
When you write about your customer service experience, include specific examples and measure your successes. For instance, instead of saying "Helped customers with their inquiries," say "Assisted an average daily 50 customers by answering their queries, which resulted in a 95% satisfied rate."
If you follow these guidelines that you will be able to craft a customer service resume your CV and cover letters and LinkedIn profile that shows your skills and experience that make you an ideal candidate for customer service jobs. Be sure to proofread your resume or resume and letter prior to making it available for submission. Also, consider seeking professional help from Orange Resume if you need assistance.
