How To Write a Customer Service Resume
Creating an effective customer service Resume or CV (Curriculum Vitae) should highlight your pertinent experience and skills. A well-written resume and a strong cover letter, along with an impressive LinkedIn profile, can make an enormous difference when applying for the job you want. At Orange Resume, we specialize in providing resume and CV writing services along with cover letter writing services and LinkedIn profile optimization services to help to stand apart from the others. In this article, we will go over how to describe the quality of service you provide on your resume or CV. It will also highlight the skills of customer service on a resume or CV and give tips on how to write about customer service skills.
How do you describe customer service on your resume or CV:
When describing your customer-service experience, you should focus on specific job duties and responsibilities. Utilize action verbs like "assisted," "resolved," or "responded," to describe your work. Include any pertinent indicators, such as the percentage of satisfaction with your customers, to demonstrate your impact.
How do you display customer service capabilities on a CV or resume:
When you write about your experience, it’s also important to mention specific abilities that are applicable to customer service. This includes communication and problem-solving abilities. Include any relevant certifications or training like a customer service training course or certificate from a specific customer support software.
What should I write about customer service skills:
When you write about your customer service skills, focus on the most vital and relevant skills needed for the position you’re applying to. For example, if your job involves a lot phone communication, highlight your experiences and expertise for customer service by phone.
How do I record about my experience with customer service?
If you are writing about your customers service experience, use specific examples and measure your successes. For example, instead of telling the reader that you "Helped customers with their questions," say "Assisted an average of 50 clients per day with their questions, resulting in a 95% customer satisfaction rating."
By following these recommendations that you will be able to craft an excellent customer service resume Cover letter and LinkedIn profile that shows the relevant skills and experience you have, making you a strong applicant for positions in customer service. Make sure not to proofread the resume resume and letter prior to the submission and also think about soliciting help from an expert at Orange Resume if you need assistance.
