How to Write a Good Customer Service Resume

Making a professional customer service profile or CV (Curriculum Vitae) requires highlighting your relevant qualifications and experience. A well-written resume and a well-written cover letter, along with an impressive LinkedIn profilecan make a a big difference in getting an offer. At Orange Resume, we specialize in offering resume and CV writing services including cover letter writing, resume writing and LinkedIn profile optimization to make to stand apart from your competition. In this article, we will detail how to convey customer service on a resume or CV. We will also show customer service skills on a CV or resume and offer suggestions on how to write about customer service capabilities.

How do you describe the customer service in your resume or CV:

When describing your customer-service experience, you should focus on specific tasks and responsibilities. Use action verbs, such as "assisted," "resolved," or "responded," to describe your work. Also, be sure to include any pertinent metrics, such as the percentage of satisfaction with your customers, to show your contribution.

How do you display customer service skills in a resume or CV:

Alongside describing your experience, you need to highlight specific skills that are relevant to customer service. This includes communication skills and problem-solving capabilities. Include any relevant certificates or training, such as a customer service course or a certificate from a specific customer support software.

What should I write about customer services skills?

When writing about customer service skills, focus on the most vital and relevant abilities for the job you’re applying for. For example, if your job requires a lot phone communication, highlight your experience and skills in customer service via phone.

How do I write about my experience with customer service:

When writing about your customer service experience, provide specific examples and measure your achievements. For instance, instead writing "Helped customers with their queries," say "Assisted an average daily 50 customers in their queries, resulting in a 90percent satisfaction rate."

By following these recommendations and guidelines, you can develop a customer service resume an application letter, and LinkedIn profile which showcases the relevant skills and experience you have and make you a good candidate for customer service positions. Make sure to proofread your resume or CV and cover letter prior to you submit it. You may also consider seeking professional help from Orange Resume if you need assistance.