How to describe customer service on a Resume

Posted by Orange Resume on 8 Sep 2024

When seeking a customer service job, it’s important to include your expertise and experiences on your resume. A well-written resume can make a significant difference in obtaining the job you’ve always wanted. The team at Orange Resume, we specialize in offering professional resume writing services to assist you in standing out the competition. In this article, we’ll provide tips on how to write about customer service on a resume.

  1. Utilize action verbs when you are describing your customer experience include action verbs such as "assisted," "resolved," or "responded." These verbs prove that you have actively been involved in customer service and have seen results.
  2. Make sure to include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of telling the reader that you "worked in customer service,"" mention that you "managed the team of customer service representatives and handled customer complaints."
  3. Offer metrics: Include relevant metrics like customer satisfaction rates , to prove the impact of your work. For example, "increased customer satisfaction by 15% through efficient problem-solving techniques."
  4. Create a custom resume by tailoring your resume to the specific customer service position that you’re applying for. Highlight the abilities and experience which are most relevant for the position.
  5. Proofread and seek professional help: Proofread your resume before sending it out to ensure the resume is error-free. If you need assistance you can seek help from a professional from Orange Resume.

With these suggestions that you will be able to craft a resume for customer service that effectively showcases your relevant experience and skills. Be sure to adapt your resume to the specific job that you’re applying for and to proofread it before submitting it. Orange Resume can also assist with the creation of a strong resume that showcases your skills and expertise.

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How do you describe Customer Service on a resume

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