How to describe customer service on a resume

Posted by Orange Resume on 6 Jan 2025

When seeking a customer service position, you must be sure to list your relevant experience and skills on your resume. A professionally written resume can make a big difference in getting the job that you desire. Here at Orange Resume, we specialize in providing resume writing services to aid you in standing out from your competition. In this post, we’ll explain how to talk about the level of customer service in your resume.

  1. Use action verbs: When talking about your experience with customer service include action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in customer service work and achieved the desired results.
  2. Be specific about your job duties and responsibilities. Be specific in your description of your customer service experience. Instead of declaring that you "worked in customer service," write "managed a team of customer service representatives and took care of customer complaints."
  3. Provide metrics: Include relevant metrics such as customer satisfaction ratings to show your effectiveness. For example, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Create a custom resume by tailoring your resume for the customer service position that you’re applying for. Highlight the abilities and experience which are relevant to the job.
  5. Make sure you proofread your resume and get professional assistance Check your resume for errors before uploading it to ensure the resume is error-free. If you require assistance look into professional help through Orange Resume.

With these suggestions follow these suggestions to create an effective customer service resume that effectively highlights your relevant work experience and capabilities. Make sure you tailor your resume to the job you’re applying for and check it for errors before submitting it. Orange Resume can also assist you in creating an effective resume that highlights your strengths and experience.

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How do you describe Customer Service on a resume

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