How to Describe Customer Service on a resume

Posted by Orange Resume on 30 Jul 2025

When applying for a customer service position, you must be sure to emphasize your relevant experience and skills on your resume. A well-written resume can make a significant difference in obtaining the job you’ve been hoping for. In Orange Resume, we specialize in providing resume writing services to make you stand out from the crowd. In this article, we’ll discuss tips on how to present the level of customer service in your resume.

  1. Use action verbs in you are describing your customer experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you’ve been actively involved in your work with customers and achieved the desired results.
  2. Make sure to include specific job duties and responsibilities. Be precise when describing your customer service experience. Instead of declaring that you "worked in customer service,"" use the phrase "managed a team of customers service representatives and took care of customer complaints."
  3. Provide metrics: Include relevant measures such as satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient solutions to problems."
  4. Make your resume more tailored: Customize your resume to fit the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Check your resume for errors and seek help from a professional Check your resume for errors before sending it out to ensure it is error-free. If you need help seek professional assistance through Orange Resume.

By following these tips by following these guidelines, you can build a customer service resume that effectively showcases your relevant experience and capabilities. Make sure to tailor your resume to the specific job you’re applying for , and make sure you proofread it prior to submitting it. Orange Resume can also assist in creating a professional resume that showcases your skills and experiences.

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How do you describe Customer Service on a resume

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