How to present Customer Service on a Resume
When trying to get a customer service position, it’s crucial to emphasize your relevant knowledge and experience on your resume. A well-written and professional resume can make huge difference when you apply for the job you’ve been hoping for. At Orange Resume, we specialize in offering resume writing services to ensure that you stand out the competition. In this article, we’ll discuss tips on how to present customer service in a resume.
- Utilize action verbs when explaining your customer service experience using action verbs, such as "assisted," "resolved," or "responded." These verbs indicate that you are actively involved in the work of customer service and achieved outcomes.
- Include specific job duties and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed an entire team of customer service representatives and took care of customer complaints."
- Give metrics: Include pertinent metrics such as customer satisfaction rates , to prove the effect of your efforts. For instance, "increased customer satisfaction by 15% through efficient problem-solving techniques."
- Tailor your resume: Tailor your resume for the customer service position you’re applying for. Include the relevant skills and experience that are relevant to the position.
- Make sure you proofread your resume and get professional assistance: Proofread your resume before submitting it to ensure that it’s error-free. If you require assistance seek professional assistance at Orange Resume.
By following these tips and guidelines, you can write a customer service resume that effectively highlights your relevant work experience and abilities. Make sure you customize your resume for the specific job you’re applying to and to proofread it before submitting it. Orange Resume can also assist with the creation of a strong resume that highlights your abilities and work experience.
