How to describe customer service on a resume
When you are applying for a customer service position, you must be sure to list your relevant knowledge and experience in your resume. A well-written resume can make significant difference in obtaining the job you’ve been hoping for. In Orange Resume, we specialize in writing resumes to aid you in standing out from your competitors. In this post, we’ll give you tips on how to talk about customer service on a resume.
- Utilize action verbs when explaining your customer service experience, use action verbs like "assisted," "resolved," or "responded." These verbs suggest how you’ve actively engaged in your customer service activities and achieved the desired results.
- You should include specific job responsibilities and responsibilities: Be specific in your description of your customer service experience. Instead of using the phrase "worked in customer service," write "managed a team of customer service reps and dealt with complaints from customers."
- Provide metrics: Include relevant metrics like customer satisfaction levels to show your effectiveness. For instance, "increased customer satisfaction by 15% with effective solutions to problems."
- Create a custom resume by tailoring your resume for the customer service position you’re applying for. Include the relevant skills and experience that you have that will be most useful for the job.
- Check your resume for errors and seek help from a professional Make sure you proofread your resume prior to making it available to ensure there are no errors. If you require help look into professional help with Orange Resume.
If you follow these advices by following these guidelines, you can build your own customer service resume which effectively highlights your relevant work experience and capabilities. Remember to modify your resume to fit the job that you’re applying for and be sure to proofread your resume prior to submitting it. Orange Resume can also assist with the creation of a strong resume that displays your capabilities and work experience.
