How to Describe Customer Service on a Resume

Posted by Orange Resume on 9 Oct 2025

When applying for a customer service job, it is essential to emphasize your relevant knowledge and experience in your resume. A well-written and professional resume can make the difference in getting the job that you desire. The team at Orange Resume, we specialize in writing resumes to ensure that you stand out the competition. In this post, we’ll give you tips on how to describe the customer service aspect of your resume.

  1. Utilize action verbs when discussing your customer service experience, use action verbs such as "assisted," "resolved," or "responded." These verbs prove that you are actively involved in customer service and achieved outcomes.
  2. Be specific about your job duties and responsibilities. Be clear when describing your customer service experience. Instead of using the phrase "worked in customer service,"" write "managed the team of customer service reps and handled customer complaints."
  3. Offer metrics: Include relevant metrics such as customer satisfaction levels to show your impact. For instance, "increased customer satisfaction by 15% by using effective methods for problem solving."
  4. Your resume should be tailored to your needs. your resume to fit the customer service position that you’re applying for. Highlight your skills and experiences which are relevant to the position.
  5. Check your resume for errors and seek help from a professional You should proofread your resume prior to submitting it to ensure that there are no errors. If you require help look into professional help from Orange Resume.

If you follow these advices follow these suggestions to create an effective customer service resume that effectively highlights your relevant work experience and skills. Remember to customize your resume for the job you’re applying for and to proofread it before submitting it. Orange Resume can also assist you in creating an effective resume that highlights your abilities and experience.

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