How to Describe Customer Service on a resume
When seeking a customer service position, you must be sure to include your experiences and abilities in your resume. A well-written resume can make a huge difference when you apply for the job you’ve always wanted. At Orange Resume, we specialize in offering resume writing services to make you stand out from your competitors. In this article, we’ll explain how to talk about customer service on a resume.
- Utilize action verbs: When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and have seen results.
- Be specific about your job duties and responsibilities: Be specific when describing your customer service experience. Instead of telling the reader that you "worked in customer service,"" say "managed a team of customer service agents and handled complaints from customers."
- Incorporate relevant measures such as satisfaction ratings to show your contribution. For instance, "increased customer satisfaction by 15% through efficient strategies for solving problems."
- Customize your resume: tailor your resume to match the job you’re applying for. Include the relevant skills and experience which are most relevant for the position.
- Proofread and seek professional help You should proofread your resume prior to submitting it to ensure that it’s not erroneous. If you need assistance seek professional assistance by contacting Orange Resume.
Following these steps, you can create a resume for customer service that effectively highlights your relevant work experience and skills. Remember to tailor your resume to the specific job you’re applying to and check it for errors before submitting it. Orange Resume can also assist you in creating a successful resume that showcases your skills and expertise.
