How do you describe customer service on a resume

Posted by Orange Resume on 24 Sep 2024

When seeking a customer service position, you must be sure to highlight your relevant expertise and experiences on your resume. A well-written and professional resume can make significant difference in obtaining the job you’ve always wanted. The team at Orange Resume, we specialize in providing resume writing services to help you stand out from the rest of the applicants. In this post, we’ll explain how to write about the level of customer service in your resume.

  1. Utilize action verbs when talking about your experience with customer service using action verbs, like "assisted," "resolved," or "responded." These verbs show that you are actively engaged in your customer service activities and have seen results.
  2. Incorporate specific job duties and responsibilities: Be specific when describing your customer service experience. Instead of using the phrase "worked in customer service,"" say "managed an entire team of customer service representatives and took care of complaints from customers."
  3. Provide metrics: Include relevant measures such as satisfaction ratings to show the impact of your work. For example, "increased customer satisfaction by 15% through effective solutions to problems."
  4. Customize your resume: tailor your resume to fit the customer service position that you’re applying for. Highlight the skills and experience which are most relevant for the job.
  5. Get professional assistance and proofread your resume Before you submit your resume, proofread it. submitting it to ensure that it is error-free. If you need help take advice from a professional through Orange Resume.

If you follow these guidelines, you can create a customer service resume that effectively highlights your relevant experiences and capabilities. Be sure to customize your resume for the specific job you’re applying for and check it for errors before submitting it. Orange Resume can also assist you in writing a powerful resume that showcases your skills and experiences.

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