How to Describe Customer Service on a Resume
When seeking a customer service position, you must be sure to highlight your relevant knowledge and experience in your resume. A well-written and professional resume can make huge difference when you apply for the job that you desire. At Orange Resume, we specialize in writing resumes to ensure that you stand out your competitors. In this article, we’ll go over tips on how to convey the level of customer service in your resume.
- Utilize action verbs: When explaining your customer service experience you should use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you’ve been actively involved in customer service work and are able to show results.
- Include specific job duties and responsibilities. Be clear when you describe your customer service experience. Instead of using the phrase "worked in customer service," say "managed the team of customer service reps and dealt with complaints from customers."
- Use metrics: Provide relevant indicators such as satisfaction rates , to prove your impact. For instance, "increased customer satisfaction by 15% with effective method of problem-solving."
- Make your resume more tailored: Customize your resume to fit the customer service job you’re applying for. Include the relevant skills and experience which are most relevant for the job.
- Proofread and seek professional help Before you submit your resume, proofread it. submitting it to ensure that it’s error-free. If you require assistance look into professional help at Orange Resume.
With these suggestions and guidelines, you can write your own customer service resume which effectively highlights your experience and capabilities. Remember to modify your resume to fit the specific job you’re applying to and check it for errors before submitting it. Orange Resume can also assist with the creation of a strong resume that highlights your strengths and work experience.
