How to Describe Customer Service on a resume

Posted by Orange Resume on 28 Mar 2025

When applying for a customer service job, it’s essential to highlight your relevant qualifications and experience in your resume. A well-written and professional resume can make the difference in getting the job you’ve always wanted. At Orange Resume, we specialize in offering professional resume writing services to aid you in standing out from the rest of the applicants. In this article, we will provide tips on how to convey customer service on a resume.

  1. Use action verbsin talking about your experience with customer service, use action verbs such as "assisted," "resolved," or "responded." These verbs indicate that you have actively been engaged in your customer service activities and are able to show results.
  2. Be specific about your job duties and responsibilities: Be specific when describing your customer service experience. Instead of simply saying "worked in customer service,"" mention that you "managed a team of customers service reps and dealt with customer complaints."
  3. Incorporate relevant indicators such as satisfaction rates to prove your effectiveness. For instance, "increased customer satisfaction by 15% with effective problem-solving techniques."
  4. Make your resume more tailored: Customize your resume according to the customer service position that you’re applying for. Include the relevant skills and experience which are most relevant for the job.
  5. Make sure you proofread your resume and get professional assistance Before you submit your resume, proofread it. uploading it to ensure it’s error-free. If you require assistance look into professional help with Orange Resume.

Following these steps follow these suggestions to create a customer service resume that effectively highlights your relevant work experience and expertise. Make sure to make your resume specific to the specific job you’re applying for and check it for errors before submitting it. Orange Resume can also assist in creating a professional resume that displays your capabilities and experiences.

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